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It's a good idea to go through the detailed Disputes Tribunal user guidelines to familiarise yourself with the process. The information on this website is also available to download as printable factsheets.

Please note: the Disputes Tribunal does not have the authority to make orders relating to undisputed debts. Read more about the jurisdiction of the Disputes Tribunal.


Submit your claim online

Once you start your application you cannot save it and go back later, so it's important you have all the information before you start.

Before filing your application, please check: 

  • Do you know your closest District Court?
  • Is your claim for more than $15,000 (but less than $20,000)? If so, you need a scanned version of the completed and signed Agreement to Extend Financial Limit form (PDF, 695 KB).
  • Do you have all the respondent’s details, including a physical address? 
  • Are you insured for the loss or damage? If so, check with your insurance company before you file your claim.
  • Do you have any supporting documents to upload? If so, these must be smaller than 1 MB, and in either PDF (.pdf) or JPEG (.jpg) format. (Instructions on how to turn your documents into PDF).
  • You can pay using a credit card (see our list of fees). We can’t accept payment by other methods such as internet banking or Paypal.

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Apply for a rehearing online

Once you start your application you cannot save it and go back later, so it's important you have all the information before you start.

Before filing your application, please check:

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Technical support

If you have any technical problems with your online claim application, please email us at info@justice.govt.nz

If possible, take a screen capture of the technical fault. If a technical fault message comes up hold down CTRL, ALT and the Print Screen keys on your keyboard to copy the image of your screen showing the technical fault message. This will help us to identify the technical fault quickly.

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