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This Directory of Official Information is not the current version. This is an archived version.

To view the current version please visit Directory of Official Information - December 2013.


Lotteries Commission, New Zealand

(NZ Lotteries)


The New Zealand Lotteries Commission (NZ Lotteries) operates as a Crown Entity under the Gambling Act 2003. It administers the Lotto Rules 2000 (as amended by the Lotto Amendment Rules 2004, Lotto Amendment Rules 2007 and Lotto Amendment Rules 2010), the Keno Rules 1994 (as amended by the Keno Amendment Rules 2004) and the Instant Kiwi (Instant Game) Rules 1992. Big Wednesday Rules 2005 (as amended by Big Wednesday Amendment Rules 2011).


The functions of NZ Lotteries, as defined by section 238 of the Gambling Act 2003, are:

To promote, organise and conduct New Zealand lotteries for the purpose of generating profits for distribution by the New Zealand Lottery Grants Board, or for a community purpose for which a special purpose lottery is promoted under section 245.

To maximise profits so generated, subject to ensuring that the risks of problem gambling and under-age gambling are minimised.

To make rules regulating the conduct and operation of New Zealand lotteries in accordance with section 243.

To advise the Minister on matters relating to New Zealand lotteries.

NZ Lotteries is required by the Gambling Act 2003 to submit its annual accounts to Audit New Zealand and to make an annual report to the Minister. A copy of the Commission’s annual report and accounts, together with a copy of the report of Audit New Zealand on the accounts, must be tabled in Parliament. The Commission is also required to prepare an annual Statement of Intent.


The Board of the Commission has five members. Commission members are appointed by the Minister of Internal Affairs under sections 240 and 241 of the Gambling Act 2004, for terms not exceeding three years.

The Commission members act as the board of directors for the commercial operations, which trade as NZ Lotteries. The Commission is responsible for policy setting and strategic direction. Day-to-day business operations of NZ Lotteries are the responsibility of the Chief Executive and other members of the management team.

The senior management team reporting to the Chief Executive are the Chief Technology Officer, General Manager Retail Sales, Head of Marketing, Chief Financial Officer and Head of Communications and Government Relations.

As at 30 June 2011, the Commission employed 120 staff. Staff are based in six areas of the business, with each business area reporting to one of the executives in the senior management team.

NZ Lotteries has its corporate office in Wellington, housing corporate services, finance, and communications staff. Marketing, sales staff and information technology staff are based in Auckland.

Organisation Chart Records

NZ Lotteries structure

NZ Lotteries corporate files have been categorised into five principal series maintained in a central records system:

Corporate Delivery


Information Technology

New Business


Files are also held on retailers who sell NZ Lotteries products and these are maintained numerically by agreement number.


Retailer Agreements

NZ Lotteries products are sold by retailers, each of whom has a commercial agreement with NZ Lotteries. As at 30 June 2011, there were more than 1,000 lottery outlets.

Retailer Operations Manual

Retailers selling NZ Lotteries products are subject to policies, procedures and requirements specified in individual retailer agreements and a Retailer Operations Manual.


Pursuant to section 243 of the Gambling Act 2004, NZ Lotteries makes rules, approved by the Minister of Internal Affairs, governing the operation of any type of New Zealand lotteries. Rules in force as at 30 June 2004 govern the following lottery games:

  • Lotto (including Lotto Strike, Winning Wheel and Powerball) – the Lotto Rules 2000 and Lotto Amendment Rules 2004, Lotto Amendment Rules 2007 and Lotto Amendment Rules 2010.
  • Keno – the Keno Rules 1994 and Keno Amendment Rules 2004
  • Instant Kiwi – the Instant Kiwi (Instant Game) Rules 1992.
  • Big Wednesday – the Big Wednesday Rules 2005 and Big Wednesday Amendment Rules 2011.
  • Bullseye – the Bullseye Rules 2009.

Copies of these rules are available from Bennetts bookshops and are available for reading in Public Information Folders at all retail outlets selling NZ Lotteries products.

Responsible Play Code of Practice

The Responsible Play Code of Practice is a guide for responsible service delivery by our retail network. It reflects NZ Lotteries functions as outlined in the Gambling Act which includes maximising our profits, subject to ensuring the risks of problem gambling and under-age gambling are minimised.

Employment Policy Manual

The Employment Policy Manual records and describes NZ Lotteries employment policies and practices under which its staff are employed.

Recruitment Procedures Manual

The Recruitment Procedures Manual records and describes NZ Lotteries procedures used when recruiting new employees.

Health and Safety Manual

The Health and Safety Manual records describes the procedures used to ensure the ongoing health and safety of employees and visitors to NZ Lotteries premises.


Publications available to the public are as follows:

  • annual and half-yearly reports
  • statement of intent
  • draw results for Lotto, Lotto Strike, Winning Wheel, Lotto Powerball, Big Wednesday, Keno and Bullseye
  • how to play leaflets for Lotto, Lotto Combo, Big Wednesday, Keno and Bullseye
  • Winning Wheel Terms and Conditions
  • Big Wednesday Terms and Conditons
  • Game Odds
  • Instant Kiwi prize structure lists
  • Instant Kiwi game expiry lists
  • Responsible Play Code of Practice
  • Responsible Play brochure.


NZ Lotteries is focusing on encouraging more people to play its games more often. As part of upgrades to its retail network and creating a positive in-store experience for customers, NZ Lotteries is installing digital signage into 600 of its top retailers and will be upgrading external retailer signage in the future.

A new online platform will be launched in the coming year, intergrating the separate MyLotto corporate and player sites, providing better usability for customers and improving accessibility to the full range of mobile devices.


Communications Manager

New Zealand Lotteries Commission

PO Box 3145


Phone: (04) 802 7000

Fax: (04) 385 2787