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Claim Process Overview

The following flowchart provides an overview of the:

  • services provided for resolving leaky home claims
  • different paths that claims may follow
  • division of services between the Department and the Tribunal.

For more information about the services provided by the Department, visit the Department of Building and Housing website.

Claim Process

Weathertight Homes Tribunal Claims Process diagram

For a printable version of this flowchart, download the WHT brochure (in PDF format) by clicking on the following link: Introduction to Weathertight Homes Tribunal [ PDF 1,762KB ]

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