Our Ministry, along with other Government agencies and New Zealand businesses, is updating its payroll systems and processes. We’re doing this to correct issues that have led to some current and former employees receiving incorrect payments under the Holidays Act 2003 (the Act). We’re working to ensure that we're fully compliant with the Act.
COVID-19 update Alert Level 1: We are actioning mail once a week.
We have also sent out a further batch of letters to people we don’t have email address details for. These letters are dated 19 December 2019. They are correct. We generated our letters in a bundle initially to make it easy for us to send them as we needed to.
We recommend you use the following contact methods, even if you have received a letter. It makes it most efficient.
We’re making remedial payments to all eligible current and former employees affected by this issue. The remediation period covered is from April 2009 until the date the Ministry is fully compliant with the Act.
Following our payments to current employees, we've now started contacting eligible former employees who are owed a payment.
If you worked for our Ministry during the specified remediation period and believe you may be owed a payment, please complete our online webform:
Learn more about the project and the changes we've made so far.
Read about our processes, data corrections and how we manage specific issues.
This section explains our treatment of cases with a payment above entitlement (overpayment) and underpayments.
Learn more about how we’ve managed regular payments for annual holiday pay.
An overview of other issues dealt with as part of the Ministry's Holidays Act remediation work.
Answers to some commonly asked questions in relation to the Ministry's Holidays Act remediation work.
Explanation of some common terms used under the Holidays Act 2003.
If you're a former Ministry employee and want to know whether you're entitled to a remediation payment, you can fill in this webform.