Why we're reviewing our payroll systems and processes

Our Ministry, along with other Government agencies and New Zealand businesses, has been working to correct issues that have led to some current and former employees receiving incorrect payments under the Holidays Act 2003 (the Act). We've now completed this work and have been compliant with the Act since 25 June 2020.

All former employees who are entitled to a remediation payment are now in the process of being contacted to enable us to make their payment. If you worked for the Ministry during the period 2 April 2009 and 24 June 2020, you may be eligible for a payment. You can contact us and we'll let you know if you're due a payment.

Contact the Holidays Act Payments team

Our current steps

During May 2020, we sent out a batch of letters to people we don’t have email address details for. These letters are correctly dated 19 December 2019 as we initially generated our letters in a bundle to make it easy for us to send them as we needed to.

We recommend you use the following contact methods, even if you've received a letter.

Complete the Webform for initial inquiries.

Send your general enquiries to holidaysactpayments@justice.govt.nz.

Send your verification documentation to holidaysactpayments@justice.govt.nz.

We’re making remedial payments to all eligible current and former employees affected by this issue. The remediation period covered is from 2 April 2009 to 24 June 2020.