Court entry screening to change from Monday 18th May

We've been following Ministry of Health guidance to keep our courts safe for court workers, participants and the public.

To do this, we have restricted access to only people who have business with the court, and we've been screening everyone entering the courts to find out about any recent international travel, whether they have had contact with individuals who may have COVID-19, or whether they are displaying symptoms themselves.

All individuals entering the courts through the main entrance will continue to be required to provide their name and contact details, for contact tracing purposes. Any personal information recorded will only be used for contact tracing, or to verify that you have been refused entry to the court, and may be shared with the Ministry of Health/the local DHB when required. This information will only be held for two months, as per Ministry of Health guidelines.

You may be prevented from entering the court if you:

  • display signs of illness such as coughing and sneezing
  • report feeling unwell
  • have returned from an international destination within the last 14 days
  • have had close contact with a suspected, probable or confirmed case of COVID-19 in the last 14 days
  • are unwilling to disclose the purpose of your visit or your personal information
  • are unable to provide identification
  • are identified as having a high temperature (fever).

At COVID-19 Alert Level 2, restricted access to our courts continues, and from Monday 18 May, some of our courts around the country will begin using thermal imaging machines to assist entry screening.

These devices take temperature readings of persons entering the building, to detect and identify anyone with a high temperature of 38C and above, a known symptom of COVID-19.

Persons identified as having a high temperature may be refused entry, as a precaution to keep our court participants and staff safe.

In the case of a high temperature, you will:

  • be taken aside to be informed of the reading
  • have your information recorded, for contact tracing purposes
  • be provided a COVID-19 information pack; and
  • be offered the opportunity to wait 10 minutes before a second reading is taken.

If a second reading displays a high temperature, you will be refused entry to the court.

Anyone refused entry for a high temperature will be asked to call 0800 COURTS (0800 268 787) for further instruction.

We greatly appreciate the co-operation of all court users and visitors as we introduce these new screening procedures designed to ensure your safety.

Please also refer to our Health & Safety factsheet [PDF, 145 KB].

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