New help for people navigating a relationship break up is live on our website today.
Breaking up is hard to do. It’s a life crisis that many of us go through and there is no one way or right way to do it. Formally ending a marriage or civil union requires a court process, as can the decisions about the care of children and the division of joint property. Last year the courts created 8,500 new divorce cases.
We have a lot of helpful information on our website but people have told us it can be overwhelming.
We took a look at how we were presenting information to people navigating a relationship break up and came up with a more individualised approach.
The new tool acts like a funnel. People select the topics that are important to them and can then delve deeper into these things. This recognises that a break up is not a linear process. People take their own pathway and go at their own pace, which can mean visiting the website many times over an extended period. The tool makes sure that they aren’t overwhelmed by all the information at once.
A new “to do” list feature lets people make, save, or share a list so they can pick up where they left off each time they come back to the website. And because we know that people are grappling with much more than legal processes we have included links to help people access emotional support, legal support, support with family violence, as well as cultural and language support.
The tool has been tested with members of the public, our Contact Centre staff, and service providers. Check out the new tool here:
The Ministry’s website has 3.5 million visitors per year.