DI v VR Ltd [2015] NZDT 865 (10 December 2015) [pdf, 126 KB]
...payment. [9] AA have also noted that DI was shown the repair for approval before leaving the shop. DI acknowledges that she pulled both pairs of shoes from the bag on collection but she says she pulled them out sole first to check the resoling job which she was happy with and it was not until a few minutes later in the car that she looked at the top side of the boots and saw the damage, at which point she immediately rang AA. [10] The two pieces of evidence she has provided regard...