LCRO 57/2014 IW v PP [pdf, 279 KB]
...was instructed unanimously to pursue recovery of the excessive fees charged. [20] The New Zealand Law Society Lawyers Complaints Service (Complaints Service) acknowledged receipt of Mr PP’s complaint in its letter to him dated 24 January 2013. Response by Mr IW [21] Mr IW responded to the complaint on 21 February 2013. His position was that Mr S “(like all other firms) provided the clients with an estimate of the fees”. He argued that Mr PP had only ever asked for an “est...