Legal Complaints Review Officer

The Legal Complaints Review Officer provides independent oversight and reviews decisions made by the standards committees of the New Zealand Law Society and the New Zealand Society of Conveyancers. 

The reviews are as informal and straightforward as possible while giving proper consideration to the process of the review itself and the law.

What to do if you want to complain about a lawyer or a conveyancer

Before you apply to the Review Officer, you must first complain to the New Zealand Law Society or the New Zealand Society of Conveyancers.

New Zealand Law Society website (external link)

New Zealand Society of Conveyancers (external link)

If you’re still unhappy after a standards committee has investigated your complaint, you can then apply to the Legal Complaints Review Officer to review the decision.

Definitions

Here are some legal words you may come across while reading these pages [PDF, 21 KB].

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