Contact us

The Ministry of Justice contact centres have been experiencing technical difficulties which has meant that most calls made on 17 May 2021 to the numbers below have been unable to be answered:

      • Court Enquires: 0800 COURTS (0800 268 787)
      • Legal Aid grants: 0800 2 LEGAL AID (0800 253 425)
      • Legal Aid debt: 0800 600 090
      • Collection Services (fines, reparation and civil debt): 0800 4 FINES (0800 434 637)

        A fix has been put in place and the numbers above are now working.

        Please note that our automated message service is still not operating as usual. This means that you will not hear the usual automated greeting or be offered to choose an option for what your call is about at the start of your call. Instead, the line will ring and will be answered directly by a contact centre staff member.

        We apologise for any inconvenience caused.

UPDATE 12 March 2021:  The whole of Aotearoa New Zealand is now at Alert Level 1. Please check the Courts of New Zealand website regularly for updated court protocols:

Courts of New Zealand - court protocols

Please do not come to the courthouse if you are feeling unwell. Contact 0800 COURTS (0800 268 787) if you cannot enter the courthouse or are not sure whether to attend.

Find contact details for a court or tribunal

Health and safety measures

We are following Ministry of Health guidelines to protect the health and safety of all court participants and staff. Follow the link above to court protocols for information applicable to your region, including requirements for wearing face coverings.

Court participants are strongly encouraged to download the NZ COVID Tracer app and scan the COVID-19 QR code using their mobile devices.

You can download the latest Health and Safety Factsheet from the top of our COVID-19 information page.


Our most popular contact us topics are below. If you're still unsure, call 0800 COURTS (0800 268 787).