LCRO 228/2016 SP v QH (27 June 2019) [pdf, 324 KB]
...2015, she had no 18 basis from that point onwards to delay releasing the files. On 18 December 2015, Ms SP was reminded of the earlier requests to provide Mr QH’s file and further steps were taken by [law firm] to expedite that request. [101] The files were not made available to uplift until 5 February 2016. [102] There is no evidence effectively justifying the delay. What could have been a swift and untroubled change-over was unnecessarily compromised by Ms SP’s apparen...