During all levels of the response to COVID-19, the WHT office will be open for electronic filing. Courier and post deliveries will also be received although our preference is to receive information by email to WHTenquiries@justice.govt.nz.
Any conferences or hearings that had been scheduled may have been cancelled. You will be informed of any cancellations but if unsure you should email the WHT office. New hearing dates will be scheduled when we return to business as normal.
The contact phone number for the office is 0800 777 757 and we will respond to any voice mail message that is left. Thank you for your co-operation.
Weathertight Homes Tribunal COVID-19 Protocol [PDF, 113 KB]
The Weathertight Homes Tribunal provides a speedy, cost-effective resolution process for the owners of leaky homes.
Before filing a claim with the Weathertight Homes Tribunal, an expert from the Ministry of Business, Innovation and Employment (MBIE) must complete a full assessment of the property. MBIE will give the homeowner a written report and tell them if their claim is eligible. The homeowner can then apply to the tribunal for adjudication.
The government recognised the difficulties with resolving leaky home claims and set up the Weathertight Homes Tribunal to resolve disputes faster.
Find out about what can be claimed at the Weathertight Homes Tribunal and legal costs.
What you need to know to make a claim - including the fee.
The process a claim goes through from application to decision.
Forms for the tribunal and how to pay the fee.
Find decisions made by the Weathertight Homes Tribunal.
Contact details for the tribunal.