COVID-19 ALERT LEVEL 2 UPDATE

Note: Where possible communicate with the Authority by email using this address: CAA@justice.govt.nz

From 18 May 2020 and at Level 2 of the COVID-19 Alert level, the office of the Customs Appeal Authority will re-open to the public by appointment only. The Tribunal will continue to receive and process new matters and submissions sent via email. Decisions that have been finalised will be released and all matters that can proceed on the papers will be advanced.

Parties are encouraged to send documents via email in the first instance, followed by hard copies as necessary, sent by courier or post.

COVID-19 Level 2 protocol for Customs Appeal Authority [PDF, 67 KB]

The Customs Appeal Authority hears appeals against the decisions or directions of the New Zealand Customs Service. 

The Authority holds hearings throughout New Zealand.

  • About the Authority

    The Customs Appeal Authority is an independent judicial body that hears appeals against the decisions and directions of the New Zealand Customs Service.

  • Apply to the Customs Appeal Authority

    You need to appeal within 20 working days of the date you received the Customs decision or direction.

  • What happens next

    When we receive your Notice of Appeal form, we’ll check it to make sure it includes the required information then send a copy of it to Customs.

  • Decisions

    Search Customs Appeal Authority decisions online

  • Contact

    Contact the Customs Appeal Authority.

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