During the Covid-19 Level 4 lockdown, the Customs Appeal Authority will be closed.

Any hearings that had been set down during the period of the lockdown have been adjourned. You will be contacted with new dates in the future, once the lockdown has been lifted.

The Authority is unable to process any new or existing applications during this period of lockdown, however you may wish to submit new information to the email address on the website.

Thank you for your co-operation.

The Customs Appeal Authority hears appeals against the decisions or directions of the New Zealand Customs Service. 

The Authority holds hearings throughout New Zealand.

  • About the Authority

    The Customs Appeal Authority is an independent judicial body that hears appeals against the decisions and directions of the New Zealand Customs Service.

  • Apply to the Customs Appeal Authority

    You need to appeal within 20 working days of the date you received the Customs decision or direction.

  • What happens next

    When we receive your Notice of Appeal form, we’ll check it to make sure it includes the required information then send a copy of it to Customs.

  • Decisions

    Search Customs Appeal Authority decisions online

  • Contact

    Contact the Customs Appeal Authority.

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