COVID-19 UPDATE Tuesday, 13 September 2022

1. While COVID-19 is in the community, the Authority will, as far as is reasonably practicable, operate in its usual manner.

2. Everyone who attends the Authority in person must comply with the health and safety requirements at the hearing facility.

3. In some cases, there will be a need to change (possibly at short notice) the way the Authority operates, including by conducting hearings entirely by video-link or telephone or by requiring that documents be emailed rather than posted or delivered.

4. Parties affected by any change to the Authority’s usual operating procedures will be advised of those changes and provided with information to ensure that they understand how their matter will be handled by the Authority.

5. This Protocol applies until revoked or modified by the Authority.

6. The Authority’s Protocol dated 13 June 2022 is revoked.

G D Pearson
Social Security Appeals Authority
13 September 2022

You can appeal to the Social Security Appeal Authority to review a decision made by the Ministry of Social Development (MSD) about your benefit.

The Authority hears appeals about decisions made by the:

  • Ministry of Social Development and confirmed or varied by a Benefits Review Committee
  • Secretary for War Pensions in respect of veterans' pensions and related matters.

Before you send your appeal to the Authority, your case must have been heard by the Ministry of Social Development's Benefits Review Committee.

Ministry of Social Development website(external link)

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