Beware of scam texts and emails claiming to be from the Ministry of Justice. We do not send payment links in texts or emails. If you are unsure whether a message is genuine, contact our call centre on 0800 4 FINES (0800 434 637) or 0800 COURTS (0800 268 787) before clicking any links or making a payment. Read more about identifying scams.
Survey to understand compliance with payment of monetary orders in the Disputes Tribunal
On 10 April, the Ministry sent a survey to a sample group of people who made a claim to the Disputes Tribunal within the past two years and received a monetary order as part of the Tribunal’s decision.
The survey seeks to understand the sample groups experiences collecting money owed to them under a monetary order and to identify opportunities to improve our processes.
If you received this email, we confirm that the survey is legitimate, anonymous, and does not collect any identifying information. Your responses cannot be linked back to you.
If you have questions about the survey, please contact us by email: DesignandImplementation@justice.govt.nz. Alternatively, you can contact our Registry Contact Centre on 0800 COURTS (0800 268 787).
