The Kaiārahi – Family Court Navigators are here to help whānau / families with information, guidance and support on their journey through the Family Court.

How can a Kaiārahi help you?

A Family Court Kaiārahi can help you: 

  • Understand the language, processes and outcomes of Family Court proceedings
  • Where appropriate, access out-of-court services and support in the community to help you reach agreement about the care of your children
  • Remain engaged and involved in any Family Court proceedings by working to address any barriers that are preventing you from participating
  • With your agreement, connect you with other agencies and services in the community to support you as needed.

The Kaiārahi are a free service, but they do not give legal advice.

Find out more about the Kaiārahi service here [PDF, 336 KB].

How do I get in contact with a Kaiārahi?

You can contact your local Family Court Kaiārahi in the following ways: 

  • Ask at the main counter (customer services) at the courthouse
  • By ringing 0800 COURTS (0800 268 787)
  • By emailing Kaiā


All information that you share with the Kaiārahi will remain confidential. The Ministry of Justice will manage your information in accordance with the Privacy Act 2021.

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