COVID-19 LEVEL 2 UPDATE
From 18 May 2020 and at Level 2 of the COVID-19 Alert level, the office of the Real Estate Agents Disciplinary Tribunal will re-open to the public by appointment only. The Tribunal will continue to receive and process new matters and submissions sent via email. Decisions that have been finalised will be released and all matters that can proceed on the papers will be advanced.
Hearings that have been adjourned, will be rescheduled, with consideration given on a case-by-case basis for those matters that require priority or urgency. Where necessary, teleconferences will be established to progress matters in the interim. Matters will be assessed to determine if this can be convened remotely, using Virtual Meeting Rooms (VMR) or teleconference hearing. Face-to-face hearings will require access to hearing rooms of sufficient size to enable the required physical distancing.
Parties are encouraged to send documents via email in the first instance, followed by hard copies as necessary, sent by courier or post.
COVID-19 Level 2 protocol for Real Estate Agents Disciplinary Tribunal [PDF, 66 KB]
The Real Estate Agents Disciplinary Tribunal deals with matters related to the licensing and disciplining of real estate agents licensed under the Real Estate Agents Act 2008 to carry out real estate agency work.
Note: If you’re a tenant wanting to complain about your property manager or your landlord, or if you’re a landlord having problems with a tenant, you should contact Tenancy Services to resolve your problem.
Tenancy Services website(external link)
Complaints Assessment Committees make decisions about complaints referred to them by the Real Estate Agents Disciplinary Tribunal.
A committee can refer serious cases involving alleged misconduct to the Real Estate Agents Disciplinary Tribunal by laying and prosecuting a charge before it.
A committee can also apply to the Tribunal for a real estate agent’s (or a real estate agency’s) licence to be suspended until the charges have been heard.
You can appeal a decision of a committee. You need to file your appeal within 20 working days after the date of the committee’s decision.
Under exceptional circumstances the Tribunal may accept an appeal no later than 60 working days from the date notice was given. When you send in your application you must make an application to the Tribunal which states the exceptional circumstances that prevented you from filing an appeal within time, this includes cross appeals.
The cost for filing an appeal is $30 which can be paid by cheque or by completing the credit/debitcard form [PDF, 275 KB] and attaching it with your appeal form.
You can apply to the Tribunal for a review of a decision of the Registrar of the Real Estate Agents Disciplinary Tribunal. You need to file your application within 20 working days after the date you were notified of the Registrar's decision.
The cost for filing a review is $30 which can be paid by cheque or by completing the credit/debitcard form [PDF, 275 KB] and attaching it with your review form.
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