From 18 May 2020 and at Level 2 of the COVID-19 Alert level, the offices of the Tenancy Tribunal will re-open to the public by appointment only.

Hearings that have been adjourned, will be rescheduled, with consideration given on a case-by-case basis for those matters that require priority or urgency. Where necessary, teleconferences will be established to progress matters. Matters will be assessed to determine if this can be convened remotely, using Virtual Meeting Rooms (VMR) or teleconference hearing. Face-to-face hearings will require access to hearing rooms of sufficient size to enable the required physical distancing

The Tenancy Tribunal holds hearings to settle disputes between tenants and landlords. It also settles unit title disputes. Before coming to the Tribunal, you can try to settle your dispute through mediation.

Contact the Tribunal through Tenancy Services which is the main point of contact for the Tribunal(external link)

Contact the Tribunal directly if:

  • your hearing is less than 5 days away and you can’t attend
  • you have a question about a rehearing or an appeal.

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