Search Results

1. KK v W Ltd [2025] NZDT 8 (29 January 2025) [pdf, 122 KB]

   ...Trading Act? (c) Is KK entitled to a remedy and, if so, is the amount she claims proved and reasonable? Did F Ltd fail to provide services to KK with reasonable care and skill? 5. The law of contract and the Consumer Guarantees Act 1993 (“the CGA”) apply. When a supplier provides services of any kind to a customer, a contract of services is formed. I am satisfied that there was a contractual relationship formed between KK and F Ltd when KK engaged F Ltd to deliver gas bottles to h...

2. G Ltd & YZ v B Ltd [2025] NZDT 55 (27 March 2025) [pdf, 214 KB]

   ...nearly 4.5 months. There are many reasons why a hybrid battery might fail. For example, using an incorrect procedure or charging of the battery. Does the Consumer Guarantees Act apply? 8. I am satisfied that the Consumer Guarantees Act 1993 (CGA) does not apply here. The CGA gives protections to consumers who acquires from a supplier goods (such as cars) and services which are of a kind ordinarily acquired for personal, domestic or household use. Cars fall into this category and...

3. BD v F Ltd [2023] NZDT 773 (12 December 2023) [pdf, 156 KB]

   ...its possession and the bike is now useless. 10. The issues the Tribunal has to consider are: a. Was F Ltd the supplier of the bike to BD? CI0301_CIV_DCDT_Order Page 2 of 6 b. Did F Ltd breach the Consumer Guarantees Act 1993 (“CGA”) by either - - failing to carry out its service with reasonable care and skill and / or - if it was the supplier of the bike, by supplying a bike that was not of acceptable quality? c. If yes, what remedy is BD entitled to?...

4. KC & TC v B Ltd [2024] NZDT 278 (16th April 2024) [pdf, 181 KB]

   ...will need a [visa]. The website also clearly states that persons booking on the site are responsible for all travel documentation as does B Ltd’s conditions of travel. 4. TC and KC consider the terms of the Consumer Guarantees Act 1993, the CGA, apply to the booking service supplied by B Ltd and that the service was not supplied with reasonable care and skill. B Ltd responds that the CGA does not apply to air travel services by virtue of the Montreal Convention which is adopted int...

5. PI v B Ltd [2024] NZDT 745 (22 October 2024) [pdf, 191 KB]

   ...$189 for the circulation pump and a further $149.99 for installation. 6. He files this claim seeking the technician’s inspection fee, circulation pump and the installation cost amounting to $488.99 under the Consumer Guarantees Act 1993 (“the CGA”). Issues 7. I outline the following issues: a. Was the spa of acceptable quality under the CGA? b. What, if any, remedy is PI entitled to under the CGA? Was the spa of acceptable quality under the CGA? 8. Section 6(1...

6. DI v VR Ltd [2015] NZDT 865 (10 December 2015) [pdf, 126 KB]

   ...the attempt she says they were in an even worse state. [4] DI therefore claims a refund for the re-soling service of $35.00 and consequential losses, being the replacement cost of the velvet boots of $700.00, under the Consumer Guarantees Act (CGA). She also claims the Tribunal filing fee. Issues [5] The issues to determine are: a. Was the damage to the boots caused by AA and if so, have they breached the CGA guarantee of carrying out services with reasonable care and skill?...

7. ET & HT v SX [2024] NZDT 139 (16 March 2024) [pdf, 229 KB]

   ...professionally recommended treatment, the costs of which have so far amounted to some $14,000 and which are projected to cost a further $10,000. These costs together with the purchase price are now claimed from SX under the Consumer Guarantees Act 1993 (the CGA) or, alternatively, under the Contract and Commercial Law Act 2017 (the CCLA). 3. Upon discovering the issues with [dog], ET and HT communicated with SX who has declined to provide or contribute to a remedy. 4. The issues...

8. SN v J Ltd & T Ltd [2023] NZDT 606 (15 November 2023) [pdf, 231 KB]

   ...and cause SN loss? e) Is J Ltd and/or T Ltd liable to pay SN all or any part of the amount claimed of $4,740.37? Does the Consumer Guarantees Act apply between SN and J Ltd and/or between SN and T Ltd? 5. The Consumer Guarantees Act 1993 (“CGA”) makes provision for certain protections for consumers when they obtain goods and/or services from a supplier. Section 2 of the CGA provides that a consumer is a person who acquires from the supplier goods or services of a kind ordinari...

9. TG v NNI [2022] NZDT 139 (15 September 2022) [pdf, 229 KB]

   ...provides that the Tribunal has jurisdiction to hear a claim in tort for damage to property, and here the claim is for damage to a person. 4. If the transaction was of a professional nature, the relevant law is the Consumer Guarantees Act 1993 (CGA). Section 28 of the CGA provides a guarantee that where services are supplied by someone in trade to a consumer they will be provided with reasonable care and skill. Section 2 of the CGA provides that trade means any profession or undertaki...

10. Z Ltd v P Ltd [2023] NZDT 604 (7 November 2023) [pdf, 230 KB]

    ...the plumbing services provided by P Ltd which resulted in loss to Z Ltd? e) Is P Ltd liable to pay Z Ltd all or any part of the amount claimed of $1,999.00? Does the Consumer Guarantees Act 1993 apply? 3. The Consumer Guarantees Act 1993 (“CGA”) makes provision for certain protections for consumers when they obtain goods and/or services from a supplier. Section 2 of the CGA provides that a consumer is a person who acquires, from the supplier, goods or services of a kind ordina...