Search Results

1. NG & DG v GI Ltd [2024] NZDT 213 (4 April 2024) [pdf, 98 KB]

   ...themselves, and the laying of them, can be considered acceptable, or whether they should be regarded as defective. The law [12] The bricks, and the laying of them, are subject to the guarantees laid down in the Consumer Guarantees Act 1993 (“the CGA”). The bricks are goods that are required to be of acceptable quality, fit for their purpose, and compliant with the description applied to them; and the bricklaying service must be carried out with reasonable care and skill and achiev...

2. KI Ltd v TS [2023] NZDT 256 (14 June 2023) [pdf, 137 KB]

   ...first order, that it is more likely than not that TS received the packages sent to him by KI’s company. Was TS entitled to a refund of the three orders, that was accomplished by him via chargeback? 11. The Consumer Guarantees Act 1993 (“CGA”) provides that where a consumer believes a supplier of goods has not complied with guarantees such as delivery within a reasonable time, or acceptable quality of the goods, or the goods being fit for any particular purpose made known to...

3. UQ v TC [2025] NZDT 125 (21 May 2025) [pdf, 180 KB]

   ...possible to make a finding that it was most likely that the Training Advisor must have known the problems TC was encountering prior to the expiry of the 60 day period. 13. The delivery of services by UQ is covered by the Consumer Guarantees Act 1993 (CGA). Even though the course in this case relates to [subject], I consider that trade qualifications in general are services that are ordinarily acquired for personal use. This means that UQ is required to deliver its services with reaso...

4. TD v TC & PC [2021] NZDT 1628 (30 June 2021) [pdf, 246 KB]

   ...services to TC and PC with reasonable care and skill? 11. On the evidence available I am not able to make a finding that TD failed to provide a reasonable education to EC during terms one and two of 2020. 12. The Consumer Guarantees Act 1993 (the CGA) provides that where a service is provided to a consumer there is a guarantee that the service will be provided with reasonable care and skill 13. TC and PC say that TD failed to use reasonable care and skill to provide education to...

5. NP v KT [2021] NZDT 1706 (12 October 2021) [pdf, 243 KB]

   ...16. Accordingly I find that KT has removed 11 trees without NP’s authority or consent. Under NP’s claim: Did KT carry out work with reasonable care and skill? CI0301_CIV_DCDT_Order Page 3 of 6 17. The Consumer Guarantees Act 1993 (CGA) provides a guarantee that work will be completed by a supplier in trade with reasonable care and skill (section 28). The standard applying to this guarantee is that of an ordinary supplier supplying a service. 18. NP says KT cut the hedge...

6. MH v NB Ltd [2022] NZDT 171 (4 October 2022) [pdf, 99 KB]

   ...question for me to decide is whether MH has proved that NB Ltd did not carry out its work correctly, and that she incurred further expense as a result. The law [12] The parties’ transaction is covered by the Consumer Guarantees Act 1993 (“the CGA”). The CGA lays down guarantees that services supplied in trade with be carried out with reasonable care and skill, and be fit for their purpose. If the trader fails to rectify any breach of a guarantee within a reasonable time, the con...

7. AI YK v LS [2021] NZDT 1709 (7 December 2021) [pdf, 222 KB]

   ...by LS? • What is payable on the claim and counter-claim? Is the supply and installation of this kitchen covered by the provisions of the Consumer Guarantees Act 1993? 11. I find that the provisions of the Consumer Guarantees Act 1993 (‘CGA’) do not apply because I do not consider that AI and YK were acting ‘in trade’ when they agreed to install the kitchens and are therefore not a ‘supplier’ under the definition in the CGA. The context of the arrangement was, as ten...

8. SS v SH [2022] NZDT 230 (29 November 2022) [pdf, 113 KB]

   ...decide are: (a) what were the terms of the parties’ agreement; and (b) having regard to those terms, what is a reasonable price for the total job. The law [12] The parties’ agreement is covered by the Consumer Guarantees Act 1993 (“the CGA”). The CGA provides guarantees that services supplied by traders to consumers will be carried out with reasonable care and skill. If a price for the services is agreed, that price will be payable, but if no price is set by the parties,...

9. BC & others v QK [2023] NZDT 137 (5 June 2023) [pdf, 194 KB]

   ...free from leaks and mould and those misrepresentations induced SS to purchase the caravan? e. Is the amount claimed reasonable? CI0301_CIV_DCDT_Order Page 2 of 4 Is QK in trade? 5. The Consumer Guarantees Act 1993 (“the CGA”) implies guarantees into contracts for the sale of goods supplied by suppliers in trade to consumers. The term “trade” is defined in s 2 of the CGA as “any trade, business, industry, profession, occupation, activity of commerce, or u...

10. BP v G Ltd [2023] NZDT 38 (20 January 2023) [pdf, 203 KB]

    ...12. The hearing took place on 23 December 2022 at the Kaikohe Court. BP appeared in person. NP, representing G Ltd, attended by phone. CI0301_CIV_DCDT_Order Page 2 of 4 13. The relevant law is the Consumer Guarantees Act 1993 (“CGA”). Section 28 CGA states that where services are provided to a consumer there is a guarantee that the service provider will exercise reasonable care and skill. 14. BP also referred to, and placed significant emphasis on, the responsibili...