[2008] NZEmpC AC 49/08 Clear v Waikato DHB [pdf, 109 KB]
...that they had very sketchy if any knowledge of the extent of the history of dysfunction when they began. Ms Cotterall did not know until early October that this was Ms Clear’s fourth complaint. She did not read Mrs Parata’s or Ms Clear’s files before starting the investigation and treated the matter entirely as a new complaint. [74] On 8 September Ms Clear was told that the 32 points in her complaint would be investigated, that Mrs Parata and other staff would be interviewe...