LCRO 229/2017 and 021/2018 VL v YN (8 May 2019) [pdf, 257 KB]
...cancel [the] contract and it still ran on”. She advises that she did not have any further contact with Mr YN after that day (9 December 2016) and on 16 December 2016 received an authority from another firm of lawyers ([ABC]) to uplift the YN file. Mr YN’s complaints [17] Mr YN lodged his complaint on 5 December 2017. After reciting the facts Mr YN posed the following questions: Why was confirmation of the purchase not faxed as required. Why was the email sent on the 8 Dece...