LCRO 159/2014 AB and RJ v OC and BR [pdf, 209 KB]
...fell below the requisite standard as she did not attend to matters in a timely fashion, while at the same time conveying an impression that work was in hand. (b) Ms OC’s failure to advise the clients about their options of judicial review or appeal were significant failures. (c) There were many examples of Ms OC’s failure to respond to the clients in a timely manner and failures to communicate. (d) Ms OC acknowledged that she did not complete the retainer, despite there bein...