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1. FV Reform Paper 1 Context [pdf, 554 KB]

   ...violence incidents to provide for a five day cooling off period by getting the perpetrator out of the house) to enable Police to direct perpetrators to a risk and needs assessment and thus providing links to other services. I am proposing changes to protection orders so they are easier to apply for (although the legal threshold to obtain them will remain the same). 18. In some ways the criminal law will always be about responding to the hard edge of family violence, that is, serious of...

2. Justice Matters - issue 01 - December 2015 [pdf, 2.8 MB]

   ...proving effective, with the Manukau Customer Service Centre assessed as the best in the country in a customer survey. Witness technology Witnesses can give evidence from another room via state-of-the-art video link to the courtroom. The witness is protected from direct contact with the defendant. PAGE 4 JUSTICEMATTERS Triple boost for victim support Victims’ information services • Victims Code • Chief Victims Advisor A number of recent initiatives highlight the Ministry o...

3. LCRO 196/2016 GY v SO (15 September 2017) [pdf, 194 KB]

   ...[60] In giving consideration as to whether it is appropriate to order a penalty, I refer to the guidance provided by the High Court which has stated that the “predominant purposes [of orders] are to advance the public interest (which include “protection of the public”), to maintain professional standards, to impose sanctions on a practitioner for breach of his/her duties and to provide scope for rehabilitation in appropriate cases …”.41

4. [2021] NZREADT 21 - Kemp & Scoble (5 May 2021) [pdf, 268 KB]

   ...charged with misconduct under s 73(a) of the Act (disgraceful conduct). Ms Scoble was charged with misconduct under s 73(c)(iii) of the Act (wilful or reckless contravention of the Act or the Real Estate Agents Act (Professional Conduct and Client Care) Rules 2012 (“the Rules”), or in the alternative, misconduct under s 73(b) of the Act (seriously incompetent or seriously negligent real estate agency work). [13] The charges against the licensees alleged breaches of rr 6.4 (whic...

5. [2023] NZREADT 12 - KD & DX v Donaldson (31 May 2023) [pdf, 214 KB]

   ...not in this case, it may be appropriate for the Authority to take a more active role in the proceedings. For example, the Authority might assist the complainant to present their case, having proper regard to the Authority’s role as a consumer protection agency and its obligation to assist complainants to prepare their complaints. This will depend on factors such as the position of the parties, their ability to present their case (including whether the complainant is legally repr...

6. Theobald v Coulter [pdf, 170 KB]

   ...building work carried out by the vendors complied with the provisions of the Building Act. The Owners have raised the alternative claim against the Coulters based on negligence, saying that as owners and builder of the house they owed a duty of care to subsequent owners, and that they are in breach of that duty by failing to ensure that the work complied with the requirements of the Building Code. 4.3 The claims against the Certifiers and Mr Marklew are in tort and based on al...

7. Wellington Standards Committee v Twigley [2016] NZLCDT 37 [pdf, 601 KB]

   ...represented payment of those invoices. [35] While Mr Twigley contended he had his client’s authority to deduct the $10,000 he had no file note of such and accepted that that was a departure from his usual practice. He said that after some years of careful file noting, he was by this stage at a desperate phase and “fire fighting”. He accepted that would mean “unfortunate inferences” could be drawn. [36] Mr HP totally denied giving any such authority and the taking of the...

8. LCRO 154/2024 WK v QM (26 June 2025) [pdf, 256 KB]

   ...terms such as the applicant and the respondent are used to facilitate the anonymised publication of this decision. 2 [3] The grandmother and the father lived at the property until the grandmother developed dementia and eventually moved into aged care. [4] The father apparently had substance abuse issues and lived a rather bohemian lifestyle. The grandmother had been his economic support, not vice versa. The [redacted] was a labour of love rather than a viable business. Consequent...

9. LCRO 151/2023 OA v HF and MT (22 July 2025) [pdf, 240 KB]

   ...below standard of what the reasonable practitioner would have done in the same circumstances, nor that she caused the Complainants loss. The allegations raised in the Complaints are made with the benefit of hindsight and seek to impose a standard of care higher than what is required. Ms MT [32] The complaint about Ms MT is that she had not competently supervised Ms HF as required by r 11.3 of the Conduct and Client Care Rules.9 7 Letter [Law firm 2] to Lawyers Complaints Service (3...

10. LL v U Ltd [2024] NZDT 306 (24 April 2024) [pdf, 201 KB]

    ...to have warned LL as soon as they knew of the scam. 28. Further, it is relevant that the contractual terms and conditions go to some lengths to explain that U Ltd is not responsible for the things that are beyond their control. 29. U Ltd is careful in its terms and conditions to advise purchasers about their buyer protection scheme. 30. There is no contractual obligation that U Ltd would take responsibility in such situations. 31. The scam was clearly an example of condition...