Lehmann v Accident Compensation Corporation (Claims Process) [2024] NZACC 108 (27 June 2024) [pdf, 212 KB]
...relation to Ms Young: • Previous complaint closed with no further update or contact. • Issues with missing files, phone calls. • Concerns with notes being altered on Carole’s claim. • Concerns with ACC’s decision to stop wound nursing care. • Lack of contact and support from ACC Case Manager (to Carole). • Mental injury claim feels correct rate was not paid interest not applied. • Concerns with support/care worker acting unethically concerns with carer “doubl...