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1. Auckland Standards Committee 4 v Shand [2021] NZLCDT 9 (31 March 2021) [pdf, 108 KB]

   ...appears to us to be a significant volume of defaults. Although only one other of his disciplinary cases concerned delay in providing a file, several others disclose lack of attention to matters that are important in providing proper professional care to his clients. These include, for example, failure to follow instructions, failure to competently supervise and manage junior staff, failure to provide client care information. We infer that he is more engaged in the forward momentu...

2. Jackman v CAC 10010 & Cussen & Hale [2011] NZREADT 29 [pdf, 94 KB]

   ...Unsatisfactory conduct which attracts professional discipline, even at the lower end of the scale, must be conduct which departs from acceptable professional standards. That departure must be significant enough to attract sanction for the purposes of protecting the public. A finding of ‘unsatisfactory conduct’ is not required in every case, even where error is shown. The question is not whether error was made, but whether the conduct in question was an acceptable discharge of prof...

3. Taueki v The Trustees of Horowhenua 11 Māori Reservation (2011) 263 Aotea MB 210 (263 AOT 210) [pdf, 73 KB]

   ...matters relating to control of the land and responsibilities of the trustees, they fall outside the current application and should be dealt with separately. The Law [11] It is trite law that an interlocutory injunction is a discretionary remedy. It protects a plaintiff from injury to legal or equitable rights resulting from delay between the filing of a claim and trial for which damages are not an adequate remedy: American Cynamid Co v Ethicon Limited. 4 Two essential questions a...

4. CAC 402 v Dunham [2016] NZREADT 49 [pdf, 155 KB]

   ...occupations is not to punish the practitioner for misbehaviour, although it may have that effect, but to ensure appropriate standards of conduct are maintained in the occupation concerned. [16] The principal purpose of the Act is to “promote and protect the interests of consumers in respect of transactions that relate to real estate and to promote public confidence in the performance of real estate agency work.”9 The Act achieves these purposes by:10 (a) Regulating agents,...

5. Complaints Assessments Committee 403 v Misa NZREADT 11 [pdf, 176 KB]

   ...73(b) of the Act. In the light of this finding, the Committee is given leave to withdraw the charge of misconduct under s 73(c)(i) and (ii) of the Act. Penalty Sentencing principles [14] The principal purpose of the Act is to “promote and protect the interests of consumers in respect of transactions that relate to real estate and to promote public confidence in the performance of real estate agency work.”1 The Act achieves these purposes by regulating agents, branch manage...

6. Complaints Assessments Committee (CAC 409) v Wong NZREADT 16 [pdf, 175 KB]

   ...the medium to upper range of unsatisfactory conduct. [18] He submitted that an appropriate penalty would be to impose a fine of $3,000. He submitted that this level of fine is necessary to ensure the maintenance of industry standards, and protection of the public, while recognising that Mr Wong’s shortcomings did not extend to a wide number of transactions. Mr Mortimer further submitted that such a level of fine reflects the Committee’s view that if Mr Wong were still...

7. LCRO 83/2025 NA v CB and MG (15 September 2025) [pdf, 161 KB]

   ...professional judgement; (b) any issue of costs or compensation had been resolved by the settlement agreement; (c) the firm did not act for the applicant or owe him any form of legal duty; (d) the firm rejected the applicant’s allegations of lack of care, breach of professional standards, threats and abusing its position; (e) the firm had not accused the applicant of fraud or traduced his character; (f) the claims of the firm’s clients were properly brought and reasonably arg...

8. Director of Proceedings v Health New Zealand [2024] NZHRRT 37 [pdf, 710 KB]

   ...defendant has breached the Health and Disability Commissioner (Code of Health and Disability Services Consumers’ Rights) Regulations 1996 (“the Code”) in respect of Right 4(1) by failing to provide services to the aggrieved person with reasonable care and skill. [3] In the consent memorandum the parties also seek a final order under s 107(3)(b) of the Human Rights Act 1993 prohibiting the publication of the name and identifying details of the aggrieved person in this matter (Infan...

9. LCRO 40/2021 PT v UT and RL t/a Law Firm A (28 April 2022) [pdf, 266 KB]

   ...authorised in this rule. [47] The rule is unequivocal to laypersons and lawyers alike and there can be no uncertainty about its meaning. [48] The principle behind the rule is equally clear:4 The rule seeks to prevent a lawyer from circumventing the protection afforded by the other party’s lawyer and obtaining an unfair advantage. A lawyer may be retained to ensure no concessions or admissions are made and no information is disclosed, except on good grounds. If a client is contact...

10. [2017] NZEnvC 090 Pierau v Auckland Council [pdf, 2.1 MB]

    ...Regional Council C81/2007; Calder Stewart Industrtes Limited v Christchurch City Council C1712006. 3 Such as Canterbury Regional Council v Christchurch City Council (2001) 7 ELRNZ 113; Campbell v Napier City Council W6712005; Royal Forest and Bird Protection Society Inc v Whakatane District Council [2012] NZEnvC 38. 4 At paragraph [17]. 5 [2015] NZEnvC 218 at [24]. 7 assessment of the application. We add that we can see no basis upon which Parliament could have intended that...