[2025] NZIACDT 50 - NF v Wilson (22 September 2025) [pdf, 207 KB]
...[97], [101]–[102] and [112]. 6 ASSESSMENT [27] The Registrar relies on the following provisions of the Code: General 1. A licensed immigration adviser must be honest, professional, diligent and respectful and conduct themselves with due care and in a timely manner. … Complaints procedure 15. A licensed immigration adviser must: … b. if a complaint is made to the adviser, follow their internal complaints procedure. Refunds 24. A licensed immigration adviser mus...