Abellera v Elizabeth [2017] NZIACDT 17 (20 Sept 2017) [pdf, 153 KB]
...available for repayment. [13] This Tribunal has also repeatedly found that where an agreement fails to properly establish the terms of a professional engagement, often the whole fee must be refunded. That is because the client has not had the protection extended by the client engagement rules in the Code of Conduct. [14] This Tribunal has also considered attempts to force a client to withdraw a complaint they have made to the Authority. It has found that when an adviser offers p...