Muller v Yerman [2015] NZIACDT 77 (25 June 2015) [pdf, 202 KB]
...professional services. The difficulty Ms Yerman faces is not that her fees were necessarily unjustified; but that the 2010 Code required her to enter written agreements and attend to disclosure of fees. These 7 are conventional consumer protection provisions that typically apply to licensed professionals. The bulk of the work Ms Yerman performed was not directed to the services for which she had an agreement; they were directed to work where: [28.1] She failed to document t...