George Lancaster v The Real Estate Agents Authority (CAC 491), John Lantz & Stephanie Kelland [2017] NZREADT 77 [pdf, 209 KB]
...the allegations in the proper form, hold an agent to account, compensate the injured party, and act as a deterrent and educational for other agents, and to ultimately give the public the confidence that [their] rights as a paying consumer are protected. [52] Where a submission is made, or indicated, in the course of an appeal against a decision of a Complaints Assessment Committee, that the Committee should have laid a charge against a licensee, the Tribunal should not be put in th...