HNL v SEC [2013] NZIACDT 11 (19 March 2013) [pdf, 146 KB]
...If that view were reached, the complaint would potentially be upheld on the basis that Mr SEC charged excessive fees, and failed to refund fees pursuant to clause 3 of the Code when his engagement was terminated. Failure to complete the work with care [57] Mr HNL has complained that the work was not completed with care. [58] The material before the Tribunal was consistent with Mr SEC identifying information that was required, and a process having commenced for gathering the relevant in...