Thoman v Devi [2014] NZIACDT 81 (15 September 2014) [pdf, 182 KB]
...complaint [38] The adviser’s conduct in this matter was serious. There was a sustained series of events where Ms Devi failed to engage with her client’s instructions an effective way. The immigration issues were important to her client and his family. [39] A penalty of $3,500 is proportionate to the offending, both in this matter and overall. It is significant, in terms of the seriousness of the offending, that part of this complaint relates to Ms Devi’s conduct when this Tribunal...