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1. 2018 Ministry of Justice Annual Report [pdf, 4.3 MB]

   ...documenting any local best practice lessons identified that could be shared nationally. Results matter: We are all accountable Going from Data to Insights to Action Since He Puna’s implementation, Amanda, a Courts Service Manager for the Family and Civil Jurisdictions in Tauranga, has been checking the progress in the Family and Civil jurisdictions. Thanks to the clear visual representation of how her team was tracking, and being able to review performance against other courts...

2. LCRO 210/2018 RF v TG (27 August 2020) [pdf, 231 KB]

   ...$35,309.75 inclusive of GST and disbursements. The complaint and the Standards Committee decision [6] Ms TG lodged a complaint with the New Zealand Law Society Complaints Service (NZLS) on November 2017. The substance of her complaint was that: (a) fees charged were excessive; and (b) Mr RF had failed to provide competent representation. [7] Mr RF responded to Ms TG’s complaint on 1 March 2018. [8] He submitted that: (a) Ms TG’s employment dispute with her employer ([AB Ltd...

3. Rolleston v Moore - Lot 1 Deposited Plan South Auckland 52401 and Ongaonga No 1C No 1 Block (2016) 133 Waikato Maniapoto MB 39 (133 WMN 39) [pdf, 297 KB]

   ...that there must be some unreasonable or unacceptable level of conduct on the part of the aided party. Section 45 of the Legal Services Act 2011 reads as follows: 45 Liability of aided person for costs (1) If an aided person receives legal aid for civil proceedings, that person’s liability under an order for costs made against him or her with respect to the proceedings must not exceed an amount (if any) that is reasonable for the aided person to pay having regard to all the circum...

4. [2024] NZIACDT 27 - INZ v Tran (20 November 2024) [pdf, 230 KB]

   ...agent (OI), with a copy to the client’s mother. The contract recorded that the client was represented by the agent. Mr Tran would seek a work visa for the client to work as a senior nails technician for B Ltd (the employer). The professional fee was $5,500. The agency’s internal complaints policy and a summary of the professional standards were attached. [7] The contract was signed on 23 May 2023 by Mr Tran and the agent. It was emailed back to the agency by the agent that da...

5. [2024] NZIACDT 18 – KL v Lawlor (24 May 2024) [pdf, 145 KB]

   ...working visas since March 2018. [6] On 12 January 2022, the complainant entered into a services agreement with Lawlor & Associates. Mr Lawlor would apply for residence on her behalf, under the 2021 Resident Visa instructions. The professional fee was $2,500, plus the fees of Immigration New Zealand (Immigration NZ). [7] The complainant sent Mr Lawlor all the required supporting documents on 4 March 2022. [8] On 17 March 2022, the complainant paid Mr Lawlor $2,500, for whi...

6. [2017] NZEmpC 17 Te Whanau O Waipareira Trust v Yao [pdf, 78 KB]

   ...his submissions on behalf of the plaintiff, Mr Ryan indicates that the plaintiff regards the amount sought under Mr Greening’s calculation as not reasonable in the circumstances. While not indicating the charges made to the plaintiff as legal fees in these proceedings, the plaintiff submits that an appropriate award of costs would be $1,500. Mr Ryan submits that an offer for that amount was made prior to the discontinuance actually being filed and since then Mr Greening has incu...

7. CV v TND [2013] NZIACDT 20 (28 March 2013) [pdf, 92 KB]

   ...inadequate. [15.4] Mr TND failed to provide a copy of his internal complaints procedure, as required by the Code of Conduct. [15.5] The agreement to provide professional services was improperly cancelled. [15.6] Mr TND should have repaid all the fees paid. The Response [16] Mr TND responded to the complaint by a memorandum delivered to the Authority on 12 September 2011, which included an explanation and supporting material from his file. [17] The key points made by Mr TND were:...

8. Pearce v Accident Compensation Corporation (Costs on Appeal) [2025] NZACC 2 (6 January 2025) [pdf, 157 KB]

   ...band B, if a normal amount of time for the particular step is considered reasonable; or (c) band C, if a comparatively large amount of time is considered reasonable. [5] Schedule 4 provides for the time allocations for each step in general civil proceedings, according to categories A, B and C. [6] In Carey,1 Grice J stated: [91] Non-lawyer advocates will vary in their expertise and experience. The Judge should not have to go into detail in each case analysing expertise and...

9. Central Standards Committee 3 v Hunt [2023] NZLCDT 12 (28 April 2023) [pdf, 278 KB]

   ...was completed on 31 August 2015. 26. Following settlement, Mr Hunt addressed a settlement statement to the S’s company, care of his own firm. 12 Invoice 27. Mr Hunt rendered an invoice to ELCT Ltd dated 30 August 2015. Mr Hunt’s fee was $1,750 plus GST and disbursements. The S’s never paid the invoice. 28. The S’s engaged a new solicitor who requested their file from Mr Hunt in November 2015. In February 2016 Mr Hunt sent an email to the S’s solicitors declining...

10. van Zyl v McNeil [2019] NZIACDT 40 sanctions (18 June 2018) [pdf, 103 KB]

    ...the payment of all or any of the costs or expenses of the investigation, inquiry, or hearing, or any related prosecution: (h) an order directing the licensed immigration adviser or former licensed immigration adviser to refund all or any part of fees or expenses paid by the complainant or another person to the licensed immigration adviser or former licensed immigration adviser: (i) an order directing the licensed immigration adviser or former licensed immigration adviser to pay re...