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1. [2009] NZEmpC CC 4/09 Benson v Air Nelson Ltd [pdf, 48 KB]

   ...the passenger would be charged a fee for the excess baggage. There were, however, a number of exceptions to this such as sports equipment, frequent flyers and seamen. Customer service agents also had a limited discretion to waive excess baggage fees in exceptional circumstances. On all occasions on which exceptions applied or that discretion was exercised, the reason for not collecting excess baggage charges had to be recorded. Until May 2007, this was done manually. [11] In M...

2. LCRO 195/2018 KW v LQ (26 June 2020) [pdf, 182 KB]

   ...obligations under r 9.5 of the Lawyers and Conveyancers Act (Lawyers: Conduct and Client Care) Rules 2008 (the Rules) (iii) whether LQ’s correspondence with the family was consistent with his obligations under rr 2,10, 11. (iv) whether the fees rendered by LQ are fair and reasonable for the services provided. Disclosure of key information [23] The Standards Committee determined that “the initial delays in receiving KW’s disclosure were not caused by LQ”.6 LQ provided...

3. IX v AQ & AP LCRO 57 / 2012 (23 May 2012) [pdf, 111 KB]

   ...material that he had on the matter as well as a legal aid application form completed as far as he could. By that stage KW had filed an application to strike out his appeal on the grounds that it had not been filed in time. In addition, the filing fee had not been paid and Mr IX had filed an Application for Waiver of payment of the fee. [10] The outcome of the meeting on 28 January was that Mr AQ’s firm, AEH accepted instructions from Mr IX and he was to be represented by Ms SE....

4. LCRO 52/2022 AD v OC (12 July 2024) [pdf, 244 KB]

   ...including the power to order a practitioner to pay compensation of up to a maximum of $25,000 where a person has suffered loss by reason of any act or omission of a practitioner, it has no jurisdiction to award damages for alleged breach of any civil law duty owed by a practitioner to the complainant. A claim of professional negligence is a claim of breach of a civil law duty. [45] My jurisdiction is no different. I cannot give the applicant a ruling about whether anything the r...

5. LCRO 68/2019 NI v RC and OD (28 February 2020) [pdf, 175 KB]

   ...Committee did not consider there was any “evidence that Mr RC acted inappropriately in examining the courier package that arrived addressed to him”4 and determined to take no further action with regard to this aspect of Miss NI’s complaints. Fees [17] The Committee said:5 From the information provided, the Standards Committee was satisfied that the invoices supplied were in no way inaccurate or inflated. Mr RC carried out a range of work for Miss NI and the Standards Committe...

6. LCRO 145/2021 AZ v BY (28 October 2022) [pdf, 205 KB]

   ...deteriorated until it reached the stage where Mr BY felt he could no longer act for Mr AZ. [8] Mr AZ instructed new solicitors in March 2019. He did not pay Mr BY’s invoice and in September 2020, Mr BY instituted proceedings for recovery of his fees. [9] Mr AZ lodged his complaints on 9 November 2020. Mr AZ’s complaints [10] Mr AZ complained that Mr BY: (a) Did not protect and promote his interests. (b) Did not provide him with information about the work to be done, w...

7. [2025] NZLVT 026 – Casata Limited v Minister for Land Information (17 June 2025) [pdf, 332 KB]

   ...responding to Casata’s claim before the Tribunal: 4 Samson Corporation Limited & Tedcastle Estates Limited [2021] NZLVT 19 at [9]. 5 Stringer v Minister of Lands [2014] NZHC 776 at [48]. 5 (a) $159,664.10 (GST exclusive) in legal fees;6 and (b) $63,970.94 (GST exclusive) in expert disbursements. The Respondent opposes any award to the Claimant and also seeks an award of costs under s 90(1) for 30% of the legal fees incurred as well as the accounting expert fees. Th...

8. LCRO 75/2022 BG v HC (25 October 2022) [pdf, 212 KB]

   ...HC in which he advised that: (a) it had come to his attention that HC had been discussing her employment case with a number of people; and (b) he was concerned that HC was disseminating inaccurate information about both his conduct and the fees charged; and (c) he would consider instigating proceedings, if he continued to receive feedback which suggested that HC was continuing to make adverse comments about his conduct. The complaint and the Standards Committee decision [10]...

9. Reviewing legal aid decisions [pdf, 1.1 MB]

   ...review? You can apply to the Tribunal for a review if: • the Legal Services Commissioner has made a decision about your legal aid, and • you think the decision is clearly unfair or wrong in law. Is there a cost? The Tribunal doesn’t charge a fee but if a lawyer helps you with your application, you may have to pay the lawyer. You can ask for legal aid to pay for this. Before you apply If you have asked for or are getting legal aid, you must ask the Legal Aid Commissioner to reco...

10. MOJ0586_SEP21_WEB.pdf [pdf, 70 KB]

    ...can make a Separation Order without hearing what you think. If the Order is made, the court will send you a copy of it. OPTION 2: ASK THE COURT NOT TO MAKE THE SEPARATION ORDER You can ask the court not to make the Separation Order. There’s no fee for this. FILL IN THE FORMS You’ll need to fill in some forms. You can download them from justice.govt.nz/family/separation-divorce/. Or call us on 0800 268 787 and ask us to send the forms to you. Or visit your local court and ask for...