The Registrar of Immigration Advisers v Niland [2018] NZIACDT 52 (21 December 2018) [pdf, 262 KB]
...necessary documents, arrange a skype interview with Ms Niland, assist in recording information on the application forms, lodge the visa with Immigration New Zealand and organise travel to New Zealand. [14] The agreement required Mr L to pay the fees set out in the attached “Immigration/Job Pack”. He could make a complaint about the services provided. To this end, the adviser would provide him with the Code and her “Internal Complaints Procedure”. Ms Niland’s contact d...