[2022] NZREADT 15 – Complaints Assessment Committee 2108 v Rankin Tremain Real Estate Wairarapa Ltd (10 August 2022) [pdf, 224 KB]
...marketing and obtained a fully signed agency agreement from the vendor on 27 August 2020. She assisted the vendor with the process as he worked through the sale and purchase agreement conditions. The vendor was given a 50 per cent reduction in fees for the sale. [44] During Tremain Real Estate’s meeting with Mr Rankin, his deep feeling of guilt and shame became apparent, as did issues with his mental health, illness and another trouble (disclosed). [45] At the same time, T...