QS v DD Ltd [2022] NZDT 27 (20 April 2022) [pdf, 128 KB]
...problems with the electric windows not opening and a bent aerial. On 3 August 2021 the vehicle broke down and was not driveable so was towed to a relative’s house nearby – that problem turned out to be transmission failure. QS completed a DD claim form the following day. She received confirmation of receipt of the claim form from DD on 11 August 2022 and in that email DD advised her to have the vehicle assessed by any MTA Approved mechanic under the mechanical breakdown insurance sh...