NC v X Ltd [2024] NZDT 274 (10 May 2024) [pdf, 205 KB]
...conducts audits and has processes in place to ensure this does not happen, however with any manual system, it is possible mistakes are made. KB considers it unlikely all previous orders of this product were expired. NC had asked for batch number information however KB states that although their distribution warehouse may have records of batches received, there is no system to identify what batch was sold to a particular customer. KB stated this is the same for all retailers. I accept t...