CH & WZ v W Ltd [2024] NZDT 258 (22 March 2024) [pdf, 189 KB]
...$5,000 compensation for time spent disputing this claim. They allege there were privacy breaches and poor service, causing extensive delays in approving covered damage repairs. 26. Mr T disputed that W Ltd would be liable to pay any compensation or form of reparation for the stress and time of the applicants in dealing with the dispute. This is also not a provision under the policy. 27. Whilst I appreciate the applicants have faced delays and frustration during the dispute, I do not fi...