LM v HD Ltd [2022] NZDT 148 (4 August 2022) [pdf, 199 KB]
...this fee three weeks after the customer’s stay. [Employee 1] submitted that they have a period of up to four weeks to put charges on the customer’s card, but this refers to HD Hotel’s arrangements with the banks, it is not something that they inform their customers about. e. There was no legal basis for HD Hotel to charge an additional $200.00 to LM’s credit card. 11. HD Hotel must pay LM $200.00. The Disputes Tribunal has no power to award costs except in certain limited...