LCRO 185/2017 DO v DP (18 March 2019) [pdf, 237 KB]
...Complaints Service on 16 June 2016. She stated she expected Mr DO to provide her “with the appropriate respect, courtesy and professionalism that a solicitor of his experience ought to provide”. [13] There were four aspects to her complaint. She requested a reduction of the firm’s fees, and reimbursement of the legal costs she incurred in making the recall application. (1) Repayment of Mr JQ’s boat loan — authority [14] Ms DC claimed that contrary to the consent ord...