Retto v Standing [2012] NZIACDT 47 (30 August 2012) [pdf, 117 KB]
...did not provide. [59] This aspect of the complaint must be upheld. Mr Standing’s behaviour was both misleading and dishonest, and accordingly grounds for complaint under section 44(2)(d) of the Act. It was also in breach of the Code of Conduct (clauses 1 and 5), which is also grounds for complaint pursuant to section 44(2)(e) of the Act. Demanding and retaining excess fees [60] I am satisfied Mr Standing did not provide professional services that reflected the fees he demanded and...