A Q v Mudaliar [2015] NZIACDT 76 (23 June 2015) [pdf, 185 KB]
...clients when he lodged applications and provide ongoing timely updates. The circumstances were: [5.2.1] Mr Mudaliar failed to inform the complainant when Immigration New Zealand declined the second section 61 request. [5.3] Mr Mudaliar breached clauses 1.5(a), (b) and (d) of the 2010 Code. The provisions required him to ensure he provided written notice of the terms of an agreement for the provision of professional services and all significant matters relating to it, that the agreement...