Search Results

1. TS v CT Ltd [2019] NZDT 1377 (25 July 2019) [pdf, 236 KB]

   ...refund as well as consequential losses, including third party installation costs and damage to her belongings - her claimed losses exceed $15,000.00 and she has reduced her claim to $14,999.00. 4. The issues to determine are: • Does the Consumer Guarantees Act 1993 (‘CGA’) apply? • Does the cabin meet the guarantees for goods in the CGA? • Is any failure of guarantee a failure of substantial character? • What remedy, if any, is available to Ms S? Does the...

2. DZ v VA, VAV Ltd & VAVU Ltd [2016] NZDT 921 (9 June 2016) [pdf, 86 KB]

   ...that VAV Ltd have deducted? [10] Under s 32 (c) of the CGA, a consumer is entitled to “obtain damages for any loss resulting from the failure which was reasonably foreseeable as liable to result from the failure”. This is often referred to as consequential loss [11] In this case, I find that DZ’s consequential loss resulting from VAVU Ltd’s breach of the CGA was the amount that VAV Ltd has charged her for their own cancellation fees. I am satisfied that VAV Ltd is entitled...

3. NQ v OW Ltd [2021] NZDT 1604 (28 June 2021) [pdf, 237 KB]

   ...to the actions of its employees at uplift in [City] and the phone call after delivery to [Town]. If the CGA applies, is NQ entitled to a refund of the amount paid for the service of $10,953.15? 26. Section 32 of the CGA deals with options for consumers where a service does not comply with a guarantee. Where the failure cannot be remedied or is of a substantial character, the consumer can, if there is a contract between the supplier and the consumer for the supply of the service, can...

4. RL Ltd v ZL [2019] NZDT 1520 (5 September 2019) [pdf, 160 KB]

   ...benchtop. 2. RL now claims $1,750.00 from ZL. 3. The issues to be determined are: a) Did the benchtop correspond with its description? b) What sum, if any, must ZL pay to RL? Did the benchtop correspond with its description? 4. Under s 9 of the Consumer Guarantees Act 1993 (CGA), where goods are supplied by description to a consumer, there is a guarantee that the goods correspond with the description. ZL said that he asked for a top-mounted basin and for the tap to be on the bench...

5. MN v N Ltd [2022] NZDT 281 (4 November 2022) [pdf, 192 KB]

   ...Is MN/Insurer entitled to claim compensation for the cost of remedying the damage? 12. Under the Consumer Guarantees Act 1993 (CGA) guarantees are provided for consumers who use services. Section 32(c) provides that if a faulty service causes consequential damage to a consumer’s property, the provider may be liable to pay for the cost of the consequential damage, if it was foreseeable. I am satisfied on the balance of probabilities, based on the evidence before me, that the malfu...

6. FB v TY & TYY [2015] NZDT 1049 (10 December 2015) [pdf, 159 KB]

   ...only 6,000 kg, and a reasonable person knowing this would have sought TYY’s confirmation rather than relying on TY’s assurance that it had obtained cover. [3] FB now claims $1,479.60 against both TY and TYY by way of damages for breach of the Consumer Guarantees Act 1993 (CGA). This sum represents the cost of the ABS replacement less the premium refund and the $250.00 policy excess, plus his $45.00 filing fee. Issues (a) Does this dispute cover issues already determined by t...

7. FD v WJ Ltd & LD Ltd [2015] NZDT 1465 (10 December 2015) [pdf, 147 KB]

   ...of only 6,000 kg, and a reasonable person knowing this would have sought WJ’s confirmation rather than relying on LD’s assurance that it had obtained cover. 3. FD now claims $1,479.60 against both LD and WJ by way of damages for breach of the Consumer Guarantees Act 1993 (CGA). This sum represents the cost of the ABS replacement less the premium refund and the $250.00 policy excess, plus his $45.00 filing fee. 4. The issues to be determined are: a) Does this dispute cover issues...

8. OH v T Ltd & Ors [2024] NZDT 570 (10 July 2024) [pdf, 201 KB]

   ...removal of the Class B materials with reasonable care and skill? iii. What remedy, if any, should be given? Did T Ltd Ltd carry out the service to remove and clear the asbestos done with reasonable care and skill? 7. Under s28 of the Consumer Guarantees Act 1993 a consumer has the guarantee that services will be carried out with reasonable care and skill. 8. I am satisfied that T Ltd breached section 28 of the Consumer Guarantees Act 1993. I’m persuaded by the evidenc...

9. HM v BTO Ltd [2020] NZDT 1385 (4 May 2020) [pdf, 248 KB]

   ...any consequential losses UUL may have to pay. I determined in that claim (CIV 20 094 321) that HM must pay the full amount of BTO’s invoice being $748.00. Whether the tub is of acceptable quality/fit for purpose 7. The provisions of the Consumer Guarantees Act 1993 (CGA) apply. UUL is in trade (as a supplier of hot tubs and other consumer goods) and the hot tub is of a kind ordinarily acquired for personal, domestic, or household use or consumption. HM is therefore a “consumer...

10. TD v E Ltd [2023] NZDT 718 (20 December 2023) [pdf, 116 KB]

    ...fillings. TD says the work was not done with reasonable care and skill and was not fit for purpose. TD seeks an order that E Ltd is liable to pay her damages of $13,425.00. 2. The issues to be resolved are: a. Has there been a breach of the Consumer Guarantees Act 1993 by E Ltd? b. If so, what remedy is appropriate? Has there been a breach of the Consumer Guarantees Act 1993 by E Ltd? 3. I find that it is most likely that the dental work undertaken by E Ltd in relation to four...