Shield v Accident Compensation Corporation (Treatment Injury) [2022] NZACC 230 [pdf, 242 KB]
...later with Mr Kenton-Smith himself. She says that on both occasions she was told she had cancer. There is no record of these calls in the notes provided by Mr Kenton-Smith, however, in respect of a complaint made by Mrs Shield to the Health and Disability Commissioner, Mr Kenton-Smith wrote: Sandy rang my practice to request the results on 9 December (sic). She was very concerned about the results. My nurse, Jackie Mills RN, contacted Sandy (after talking to me) to advise her...