[2025] NZIACDT 05 – YI v Liu (14 January 2025) [pdf, 160 KB]
...Liu now says he requires written authorisation where agents represent clients. That is not a sufficient compliance with his obligation to personally engage with his clients. He cannot delegate that critical duty to an unlicensed agent, absent a disability on the part of the client or some other compelling reason. A written authorisation can be manufactured by an unethical agent. [45] There was a failure by Mr Liu to obtain instructions directly and personally from the complainant...