Lochead-MacMillan v AMI Insurance [2012] NZHRRT 5 [pdf, 109 KB]
...incomplete transcript of the second interview was provided to Mr and Mrs Lochead-MacMillan by VFR on 22 February 2010 but its very incompleteness brought into focus the need for the audio files to be provided. This was not done and eventually AMI was disabled from complying with the request by the 9 surprising destruction of the files. At no time subsequent to learning of the destruction did AMI take advantage of s 29(2)(b) of the Act which allows a request to be refused if the i...