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1. ZM v BQ [2025] NZDT 85 (27 February 2025) [pdf, 195 KB]

   ...said and what was not said. The only contemporaneous written evidence is a brief note in BQ’s patient record dated 13 March 2020: “Advised patient WE WILL MODIFY DESIGN that is go to standard 3-unit fixed-fixed bridge”. ZM also referred to an email from BQ dated 20 April 2020. That email was a response to an email from ZM earlier that same day. In her email, ZM commented “I am really upset that my healthy tooth that sustains bridge became small (I could see it now) I particularly...

2. NE v RL LCRO 88/2013 (27 February 2015) [pdf, 82 KB]

   ...regularly supervised her. He says she corresponded appropriately with Mr NE until a formal application for a declaration that SA was no longer instructed was made on 30 October 2011. 2 Email NE to LCRO (11 December 2014). 3 Letter NE to NZLS (30 July 2012). 4 Letter SA to NZLS (22 June 2012). 3 [7] [North Island] Standards Committee [Y] directed the parties to explore resolution of Mr NE’s complaint by alternative...

3. Memorandum of Counsel for Panuku Development 12 July 2018 [pdf, 1.1 MB]

   ...Centre and Waterfront regeneration programme; and to update progress following the meeting with Mayor Goff and Minister Parker (1 December 2017) and establish a forward engagement framework for the America’s Cup. N/A 22 December 2018 Email correspondence to Panuku Mana Whenua Governance Forum Proposed AC36 consultation plan sent out to all 19 mana whenua – including request to develop CVA N/A 22 December – January 2018 Phone correspondence to various Panuku M...

4. [2024] NZIACDT 06 ZR v Kim (23 January 2024) [pdf, 240 KB]

   ...“explanation of main information of the client agreement”, an “explanation of the summary of the licensed immigration adviser’s professional responsibilities” and his “internal complaint procedures”. He asked for the complainant’s email address. A later text from him on the same day explains the purpose of the standards and how to make a complaint to him and the Authority. [9] Ms Z sent Mr Kim the complainant’s email address on 17 March 2023. [10] On 20 March...

5. [2011] NZEmpC 151 Penney v Fonterra Co-operative Group Ltd [pdf, 94 KB]

   ...Penney had a barely arguable case and that, even if she could establish that her dismissal was unjustifiable, she had a weak case for reinstatement. [10] On 27 May 2009, two days after that interim determination was given, Mr Meyer sent an email to Ms Burson suggesting settlement discussions. Initially Mr Meyer sought reinstatement as part of a settlement package but that was immediately rejected by Fonterra. Through Ms Burson, Fonterra made an initial settlement offer of $4,0...

6. Lam v The Real Estate Agents Authority (CAC 413) and Austin [2018] NZREADT 43 [pdf, 439 KB]

   ...[34] A critical part of the evidence on this point consists of email exchanges between the appellant and Mr Fraser and the relevant messages need to be referred to The email exchange [35] On Friday 7 July at 11.44 am the appellant emailed Mr Fraser. When I spoke to you last time on the telephone, you advised me you had informed and disclosed to Di Austin of the failed retaining wall in the north- east corner of your property (south-east corner of 247 The Terrace). This...

7. [2022] NZREADT 5 - MacDonald v REAA (6 April 2022) [pdf, 221 KB]

   ...(the complainant), but they were not told that she was intending to put in an offer. There were variations and counter-offers, with the purchasers’ final offer being given to the vendors on Saturday 23 February 2019. 3 [8] There was an email exchange on the Saturday evening between Mr MacDonald and the complainant. At 4.52 pm, Mr MacDonald advised the complainant she might have a chance if she put in an offer. He said that the current offer could be fully signed within...

8. Howard v Accident Compensation Corporation (Interpretation of decision) [2024] NZACC 41 [pdf, 239 KB]

   ...[Interpretation of decision - s 6, Accident Compensation Act 2001 (“the Act”)] Introduction [1] This is an appeal from the decision of a Reviewer dated 1 December 2023. The Reviewer dismissed an application for review of the Corporation’s email dated 2 August 2023, on the basis that this was not a reviewable decision under the Act. At Ms Howard’s request, this matter has been determined on the papers, following the receipt of submissions from both sides. 2 Backgro...

9. [2023] NZIACDT 14 - II v Sun (26 April 2023) [pdf, 118 KB]

   ...emphasised when passing on immigration advice that it had come after communication with the adviser. His details were on all the forms signed by the complainant. The withdrawal letter also had his name on it. The complainant could have phoned or emailed him, but preferred to contact the staff by WeChat message. He said it was the complainant who decided to withdraw the application after receiving Immigration NZ’s letter. Complaint filed in the Tribunal [23] On 14 October 2022,...

10. QB v T Ltd [2024] NZDT 243 (26 March 2024) [pdf, 241 KB]

    ...contract provides in clause 3 that the deposit paid is non-refundable in the event of cancellation. At the hearing QB agreed that the contract provides that deposit she paid was non- refundable. 9. Before the contract was signed T LTD had sent QB an email about the wedding package which said “… Once a package is purchased, we are more than happy to remove services and/or to add additional services, and the package price can then be adjusted accordingly…”. 10. After the cont...