GU v Hakaoro [2013] NZIACDT 68 (9 October 2013) [pdf, 135 KB]
...for a reduced fee that required a further payment of $600. [3] Mr Hakaoro did not comply with the Code of Conduct in relation to either the complainant or her sister-in-law. Accordingly there was no written agreement, process for setting out the fees in writing, or the other disclosure requirements. [4] The complainant says that after the initial consultation when $450 had been paid, the complainant wanted her money back. Mr Hakaoro refused to give the money back. He said there was a c...