LCRO 127/2024 ZU v TC, NE, GQ and Law firm A (13 June 2025) [pdf, 366 KB]
...complaint could not be opened or progressed against it. [10] Ms ZU’s complaints reference and encompass specific individuals, but to a degree, particularly in respect to concerns she has regarding steps taken by the firm to recover outstanding fees, her concerns are more broadly focused on the firm’s policy. [11] Where appropriate in this decision I will reference a particular employee. On occasions, I will address parties by reference to [Law firm A] or “the firm”. Backg...